Why not pay for Aliexpress? What errors when carrying out payment?

Payment of goods by Aliexpress- The final stage of the order design. The payment system is simplified to such an extent that even the newbie of the Internet shopping can easily cope with it, but sometimes the system may fail and the payment error makes the buyer take it. The causes of such errors can be a variety of - from a banal lack of funds on the account before the blocked account. We disassemble the most frequent and difficult cases when the order does not pass and suggest you to find out how to determine the cause of the error and solve problems quickly and easily.

Why is the payment for Aliexpress, possible causes?

It does not matter whether you ordered on the site regularly or decided to make a purchase for the first time, no one is insured against such a problem as an error when passing the payment. The reasons can be how much - most often banal overload system of the site, this sometimes happens during the period of ambitious sales and shares. But often occur due to the fault of the user itself - either it allows errors when entering data, or does not communicate its actions.

Let us describe in more detail the most common and rare reasons why it may not be paid payment on the Chinese website:

• not enough funds in the bank account. Sometimes it may happen so - the goods cost 500 rubles and on your account as it is just this amount, and the payment does not pass. Do not forget that many banks have their own payment fee and precisely these "kopecks" may not be enough for full purchase.
• the limit of the spent means is exceeded. Some banks establish a limit on perfect transactions during a certain period. Exit from the situation - contact the bank technical support asking you to increase the limit, go to your personal account and increase it yourself or choose another payment method.
• uploading system. During the sales period and special shares Aliexpress, purchases make hundreds of thousands of users from around the world, on such days the system works on full revs and may not withstand the load. The way out of the situation is to postpone the purchase for a while and try to spend payment again in a couple of hours.

• unconfirmed account. If you just registered on the site and decided to make your first purchase, then first make sure your account is in active status.

Why not pay for Aliexpress by the card?

Despite the large number of options for payment for goods on AliexpressAll the same overwhelming part of users chooses payment by bank card. After all, this is not only the most convenient, but also safe way - the banking system is reliably protected from fraudsters and suspicious operations, and the binding card to the phone number makes payment simple and logical. But still, from time to time, users can fall into a situation where the system does not miss the payment and gives an error.

This may happen for a variety of reasons:

• lack of funds on the map;
• the map used is invalid. Check if a plastic card is not expired;
• the card can not be paid over the Internet. For security for some cards (most often salary), a ban is established on the Internet. Contact the bank branch to find out the conditions for using your card.

• installed a ban on carrying out operations to another country. Some banks allow paying goods only inside one country. Most often such situations arise with Maestro and Visa Electron cards.
• suspicion of fraudulent activity. If you make purchases one after another, the bank may regard it as suspicious activity and to freeze your account for a while. Wait for a while or contact technical support to unlock the card.
• mobile alert service is disabled. To confirm the payment, you will need to enter a special code from an SMS message if you do not have an Internet banking service connected, the message will not come and the payment will not be completed.

Why not pay for Aliexpress visa?

In general to pay for goods with Aliexpress Several types of cards and VISA are suitable including, but also here there are underwater stones that you need to know all users of the maps of this payment system:

• on many Visa Classic maps is a limit limit on a certain number of operations. per day;
• recently, from Visa Electron cards, it was impossible to pay for aliexpress products. All calculations from this card will not pass.
• the user enters the wrong CCV code from the circuit of the map.

Why does not pay for Aliexpress Maestro?

The most frequent problems with payment of goods on the Chinese site arise from users of bank cards of the maestro payment system. In order to make purchases on the Internet from maestro maps, you need to contact the Bank's office to connect this feature.

In addition, if you have a maestro card with an open credit limit, then make purchases on Aliexpressyou will not succeed. You can pay for orders in online stores. debit Maestro cards.

What mistakes allow buyers when paying for Aliexpress?

But still the main reason for the unsuccessful payment of goods on the site is a mistake in the fault of the buyers themselves.

To eliminate the likelihood of such mistakes, it is worth meeting the ranking of the most popular errors in the fault of the buyer:

• not enough money in the account - The most common type of errors. However, easy corrected is just enough to replenish the card account or choose another card for payment, where enough money for payment;

• incorrectly completed details. With the first payment itself, you will need to fill the necessary fields for details - the card number, the validity period, the name-surname of the owner and the mandatory CCV2 security code. If you admit at least the slightest inaccuracy when filling, then the bank is simply will rejoint your payment and payment will not pass;
• incorrectly selected card type. During data filling, you need to choose the view of the payment system - Visa, Master Card, Maestro or Peace. Most often, buyers do not pay attention to this item and choose the "type of card" type. But if you make mistakes in this parameter, the bank will also dismiss the payment and gives an error;

• the installed limit is exceeded. For many cards, banks set payment limit on buying online. This is done for your security, because when the card loss, attackers can easily spend all your funds on the account through online payments. If the error with the iPay_rs_10001_2626 or iPay_RS_10001_2903 code is highlighted during payment, then either your daily limit on Internet payments or it exceeds the desired amount. Just call your bank and negotiate this issue with specialists;
• the number of transactions per day is exceeded. Your card can be temporarily blocked if you make several purchases from one card in a short period of time. The system can identify suspicious activity and freeze your account. Solution - either change the method of calculating or contact the bank to relieve restrictions.

If not going on because of the site problems?

Very often buyers may encounter payment error under the code - IPay_RS_7777. This means that the order cannot be processed, since the site system is not available. Such an error most often happens when paying for the order through the application Aliexpress. In this case, you just need to update the application to a more modern version.

If this code has highlighted when paying for the order with the usual computer version, then the output from the situation is only two:

• try to go to the site from another browser;
• wait for the site work in automatic mode.

Does not pass payment due to account blocking

Accounts on Aliexpressnot often blocked, but if it suddenly happened, the reasons may be as follows:

• the user is suspected of fraud with payment instruments - for example, uses other people's bank cards or wallets;
• the user is suspected of deceiving the sellers of the site by opening disputes to refund or partial compensation without any reason;
• the user is trying to bypass the payment system Aliexpress, negotiating this with the sellers of the site.

If you know for sure that no fraudulent actions on your part can be, and the online store account turned out to be blocked, then check whether you activated your account on the link from an email from the site administration. Fine activation leads to automatic locking account three days after registration. The problem is solved easily - just spend an audit in your mailbox and find the right letter (sometimes it is necessary to ride in the "Spam" folder), but if this letter was accidentally removed from the box, you can send it again - go to "My Aliexpress"-" Profile Settings "- Click Here to Confirm. Pressing this button will allow you to re-send a letter with activation on an electronic box.

If this method does not fit, since you cannot go to your account at all and the site issues an error with the inscription "Appeal for Account Reactivation", then you need to click on it and you will be prompted to fill the short questionnaire. After filling, the account is usually activated within 5 days.

Does not pass payment as there is no access to aliexpress

But what if you can not get to your favorite site because of the lack of access? Causes can only be two - DNS server errors at the site itself or problems with outdated DNS records from your Internet provider. Check access to the site either through any other device (only from the mobile network, and not through a Wi-Fi connection) or from another PC with another IP address.

If access to the site Aliexpressdisappeared through a mobile application, it is worth removing it from your device and re-set.

When paying the buyer did not receive a payment confirmation password, why and what to do?

For the security of payments on any sites, and not only Aliexpresshas long been used by the Mobile Bank system or Internet banking. This is the most reliable degree of protection against fraudulent actions, because to pay the purchase at hand there should be not only a bank card, but also a mobile phone to which the account is tied. Typically, the code comes in a short time - from a few seconds to 5 minutes (with a high system load). But sometimes the user may encounter a problem when an SMS password does not come to the phone.

Most often, the reason is the lack of a connected service "Mobile Bank" on your phone. Contact your bank compartment and get instructions for connecting this service.

If you plan to pay for a purchase from a mobile phone account, but faced the fact that the payment confirmation password does not come, then eliminate the following problems:

• not enough residue after payment. To pay for the purchase you need to have in a mobile account not only the amount of the goods itself, but also the percentage of payment and the balance of 10 to 50 rubles;
• if, instead of a password, you came to SMS with information that the service is not available, then you may have a SIM card with corporate tariffing or a promised payment was taken;
• error writing the phone number itself.

Payment is confirmed twice, how to return the money?

If you paid the order, but suddenly found that the payment was written twice, then you should not panic - this situation is not uncommon in any purchases via the Internet and the main reason for the payment system itself. The most important thing is not to cancel the order and not write the seller messages with a request to return the money. Before confirming receiving the parcel, the money is stored on the account AliexpressSo only the site support will be able to help.

• make a screenshot of the page of the Internet bank or payment system, which made payment, where you can clearly see that the order under the same number was paid twice. Now write to the support service AliexpressBy applying screenshots and issue of a problem order. After that, they will check the information provided and the paid amount for a refund;
• if you have paid for a bank card, sometimes for the return of one call to the bank with a request to return mistakenly debited money;
• if none of the above situations is suitable for you, then you should contact the Bank's Office personally with a passport and printed information on an erroneous paid order. Employees will offer you to write a statement with a detailed description of the situation and after an investigation into the search for missing money will be returned to your account.

Not passes payment as there is no page Error 404

If during payment your browser gave you a similar type page, then this means that the page is not found either deleted the product or the page of the store itself. Such a situation may occur if you used to add the desired product to the list of desires or a basket and try to pay it after a while. Or someone threw you a link to the goods, but it turned out to be obsolete.

Exit from the situation one is to double-check the credibility of writing the link to eliminate the error. If you are sure that the link is written correctly, but the system also gives the same error code, then you should look for another product.

Buyer suspected in fraud, what to do?

On Aliexpresscan come across not only unclean sellers in the hand, but also buyers. Site employees are primarily aimed at protecting the interests of the buyer, but will not allow them to use the limitless trust of the system, so carefully follow the honesty of the buyers themselves. Therefore, if you too often open disputes about and without, write "paid" reviews for goods or insult sellers in the comments, then do not be surprised that the system can ban you and all your orders.

But most often the site blocks the user when there is a suspicion of fraudulent action with payments. This may occur if you are too active pay for orders on the site from one card or payment system during the day. Then the bank may temporarily freeze your account and you will need to contact the Bank personally or by phone "hotline" to solve the problem.

Other reasons for no payment for Aliexpress

We listed the most common errors when carrying out the payment, but sometimes users may encounter non-standard reasons. So, if when you pay, the system issued you an error under the code: ERR_EMPTY_RESPONSE, this means erroneous authorization during payment. You can solve the problem by cleaning the working browser cache and re-logging into the system.

Sometimes the system does not miss payment if you decide that the first attempt was unsuccessful and try to pay for the order. The problem will solve itself if you wait for writing off funds from your account, because sometimes payments are written off with a small delay.